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Support Options for ZetaBoards; Need help but not sure where to go?
Topic Started: Dec 10 2007, 09:28 PM (11,497 Views)
OcelotJay
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i br0krzed the yewniverse. oO
[ *  *  * ]
Support Available for ZetaBoards

ZetaBoards Support Forums (found here)
The support forums are readily available for peer-to-peer support where fellow members will always be willing to help you.

  • General Help
    If you have a question or inquiry that doesn't seem to fit elsewhere, General Help is the place to ask.

    • Administrating Your Board
      This forum is suited for questions regarding the Admin Control Panel's functions and controls. Note: this is specifically for the technical aspects of the Admin CP, not for help about running your board.

  • Theme & Code Help
    This forum deals with how your board looks and achieving affects through coding or skinning, and for general help with themes and codes.

    • CSS & Skinning
      If you have a question about how to skin or achieve an effect through CSS, this is the forum to go to.
    • Coding & Modifications
      This forum deals with how your board looks and achieving affects through coding or skinning, and for general help with themes and codes.
  • Domain & Website Help
    ZetaBoards allows you to set your own domain name to replace the default s1.zetaboards.com URL and to add webpages; this forum is for receiving assistance with either of these functions.

Support Ticket System
The ticket system is used to contact our staff directly via your Admin CP. Tickets are seen only by staff so you are guaranteed help from dedicated, experienced individuals. Tickets are particularly useful if you have an emergency/crisis, require more technical or detailed help, have a sales question or if you simply would prefer assistance from experienced and knowledgeable users. We offer help for all matters so when in doubt, open a ticket. For boards that have converted from InvisionFree, the Admin CP ticket system is currently not available. Please use the Personal Support Ticket system in the mean time.
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Admin CP → ZetaBoards Service → Support Tickets

Personal Support Ticket (found here)
If you ever require the ZetaBoards' staff help but don't have or cannot access your board to send a ticket, you can use this forum to submit a ticket directly to us from this very board.
Edited by Brian, Oct 18 2010, 10:49 AM.
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